Privacy Policy

Hemsley Organics Limited understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, www.hemsleyorganics.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

 

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is deemed to occur upon your first use of Our Site.If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.

 

  1. DEFINITIONS AND INTERPRETATIONS 

In this Policy the following terms shall have the following meanings:  

 “Account” means an account required to access and/or use certain areas and features of OurSite; “Cookie” means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of OurSite. Details of the Cookies used by OurSite are set out in Part 14, below; and “Cookie Law” means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;


2. INFORMATION ABOUT 'US' OR 'ME'


Our Site is owned and operated by Hemsley Organics Limited, a Limited Company registered in England under company number 11085600.

Registered address: 69 Debdale Way, Mansfield, NG197NR.

Data Protection Officer: Joe Hemsley.

Email address: enquiries@hemsleyorganics.com.


  1. WHAT DOES THIS POLICY COVER

This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

 

  1. WHAT IS PERSONAL DATA

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’. Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

 

  1. WHAT ARE MY RIGHTS

Under the GDPR, you have the following rights, which we will always work to uphold:

5.1 The right to be informed about our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 15.

5.2  The right to access the personal data wehold about you. Part 13 will tell you how to do this.

5.3   The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 15 to find out more.

5.4   The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we have. Please contact ususing the details in Part 15 to find out more.

5.5   The right to restrict (i.e. prevent) the processing of your personal data.

5.6   The right to object to ususing your personal data for a particular purpose or purposes.

5.7   The right to data portability. This means that, if you have provided personal data to usdirectly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.

 5.8   Rights relating to automated decision-making and profiling. Wedo not use your personal data in this way.

Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.

If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.

 

  1. WHAT DATA DO WE COLLECT

Depending upon your use of Our Site, we may collect some or all of the following personal and non-personaldata. please also see our cookie policy for our on use of Cookies and similar technologies. This is available on our website. www.hemsleyorganics.com

  • [Name;]
  • [Date of birth;]
  • [Gender;]
  • [Address;]
  • Email address;
  • Telephone number;
  • Business name;
  • Job title
  • Profession
  • Payment information
  • Information about your preferences and interests
  • IP address
  • Web browser type and version
  • Operating system
  • A list of URLs starting with a referring site, your activity on OurSite, and the site you exit to;

 

  1. HOW DO YOU USE. MY PERSONAL DATA

Under the GDPR, we must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate business interests to use it. Your personal data may be used for any of the following purposes:

  • Providing and managing your Account;
  • Providing and managing your access to Oursite
  • Personalising and tailoring your experience on OurSite
  • Supplying our productsand/orservices to you. Your personal details are required in order for us to enter into a contract with you.
  • Personalising and tailoring our productsfor you
  • Communicating with you. This may include responding to emails or calls from you.
  • Supplying you with information by emailand/orpost that you have opted-in to you may unsubscribe or opt-out at any time.
  • Analysing your use of Our Site and gathering feedbackto enable us to continually improve Our Site and your user experience.

With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email,telephone, text messageand post with information, news, and offers on our products. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.

 

  1. HOW LONG WILL YOU KEEP MY DATA

We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for the following periods (or, where there is no fixed period, the following factors will be used to determine how long it is kept):


We will not keep your data for a period longer than three years after the last time you purchased from us.

 

  1. HOW OR WHERE DO YOU STORE MY PERSONAL DATA

We will only store or transfer your personal data in the UK. This means that it will be fully protected under the GDPR.

 

  1. DO YOU SHARE MY PERSONAL DATA

We will not share any of your personal data with any third parties for any purposes, subject to one important exception.

In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority. If any of your personal data is required by a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, ourobligations, and the third party’s obligations under the law, as described above in Part 9.

 

  1. HOW CAN I CONTROL MY PERSONAL DATA

11.1   In addition to your rights under the GDPR, set out in Part 5, whenyou submit personal data via our Site, you may be given options to restrict ouruse of your personal data. In particular, we aim to give you strong controls on ouruse of your data for direct marketing purposes (including the ability to opt-out of receiving emails from us which you may do by unsubscribing using the links provided in our emailsorat the point of providing your details and by managing your Account.

11.2   You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.

 

  1. CAN I WITHHOLD INFORMATION

You may access certain areas of Our Site without providing any personal data at all. However, to use all features and functions available on our Site you may be required to submit or allow for the collection of certain data.

You may restrict our use of Cookies. For more information, see our Cookie Policy on our website. www.hemsleyorganics.com

 

  1. HOW CAN I ACCESS MY PERSONAL DATA

If you want to know what personal data wehave about you, you can ask usfor details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”. All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 15.

There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover ouradministrative costs in responding.

We will respond to your subject access request within 14 working days and, in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of ourprogress.

 

  1. HOW DO YOU USE COOKIES

We have a separate cookies policy 

 

  1. HOW DO I CONTACT YOU

To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details for the attention of Joe Hemsley:

Email address: enquiries@hemsleyorganics.com

Postal Address: Hemsley Organics, 69 Debdale Way, Mansfield, NG197NR


  1. CHANGES TO THIS PRIVACY POLICY

We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change ourbusiness in a way that affects personal data protection.

Any changes will be immediately posted on our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.


17. KLARNA

In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you. General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna’s privacy policy here.